Recruitment Consultant – Commodities Practice Exam

Question: 1 / 400

How should a consultant handle a conversation when obtaining a candidate's mobile number?

Be direct and aggressive in the approach

Claim that the call is urgent and important

Indicate the reason for the call is a personal matter

Indicating that the reason for the call is a personal matter effectively creates a level of comfort and trust with the candidate. This approach suggests that the conversation is important and private, which can encourage the candidate to share their mobile number without feeling pressured or apprehensive. In recruitment, building rapport is crucial, and framing the conversation around personal matters establishes a more genuine connection.

Using an approach that suggests urgency or aggression can be off-putting for candidates, making them less likely to share their contact information. Similarly, asking for an email address instead of directly requesting a mobile number may not serve the consultant's purpose if the goal is to have a more personal and immediate conversation. Thus, communicating the personal nature of the call creates a favorable environment for candidates to share their mobile numbers.

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Ask for the candidate's email address instead

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